Find your situation
Start with the actual behaviour: the missing credit, the public doubt, the “quick favour” that isn't quick.
The colleague who takes credit. The manager who is “just concerned”. The interruption everyone pretends not to notice. Next time, have the words ready.
No subscriptions. No fake confidence tricks. Specific words you can practise.
Not generic leadership advice. Precise communication for the difficult moments that actually happen.
Start with the actual behaviour: the missing credit, the public doubt, the “quick favour” that isn't quick.
Compare calm, direct, project-framed and escalation-safe replies. Use spoken and written versions.
Rehearse, anticipate pushback and identify when the situation needs formal support instead of a better script.
“Sorry, I actually suggested that ten minutes ago?”
“That's the reporting cadence I suggested earlier. I've costed the change and can send it round this afternoon.”
Thirty everyday situations and five manager situations. Every entry covers spoken responses, written wording, predictable pushback and boundaries.
An interactive, searchable field manual for UK workplace conversations. Plus a large-print PDF edition for those who prefer to read and annotate.
Ten usable lines for the moment someone quietly makes your work theirs. Large-type, printable, and written in British English.
Read and print the free kit“To clarify my part, I built and checked the model; Alex reviewed the assumptions.”
NOTESSeparate creation from review. You don't need to prove anyone's motive.
The scripts are for ordinary workplace tensions, not a substitute for help with bullying, discrimination, harassment, retaliation, whistleblowing or formal employment disputes. Consider keeping factual records, your workplace policies, a union or Acas guidance.
No. It's a situation-first library of language you can adapt and rehearse. It's not a broad leadership or public-speaking programme.
Yes. The examples and phrasing reflect British corporate workplaces, without referencing identifiable employers or colleagues.
The complete large-print edition is 74 pages, with all 35 scenarios and room for larger, clearer text rather than squeezing everything into tiny fonts.
No. The Playbook explains the choice between calm, direct, project-focused and escalation-safe wording, and when a formal route is more suitable.
Not until secure access and post-payment delivery have been verified. The proposed one-off price is £29. You can read the free kit now.
No. The Playbook is designed as a single purchase. Later membership and live workshops are not part of this offer.
Start with one situation you recognise.